How Membership Works/FAQ's
Both Marquee Club and Marquee Circle memberships are annual memberships, good for a period of 12 months from the month of purchase.
Your MH-RTH Contact
Your Marquee membership contact at Massey Hall and Roy Thomson Hall is the Membership Associate. Contact this person if you have any questions or concerns about your Marquee membership. You will receive special event invitations, welcome and renewal communication, and any membership notifications through the Membership Associate. Your Box Office representative will assist you with booking your tickets and the Membership Associate will happily take care of any additional questions or concerns.
How to Purchase Tickets
Upon purchasing your membership, you will receive an email from the Membership Associate welcoming you to the Marquee Club and connecting you with your Box Office representative. If you have provided an email address, you will begin to receive show announcements immediately, as they are deployed. When you receive an announcement for a show you interested in purchasing tickets for, contact your Box Office representative immediately, by phone or email, and specify how many tickets you would like. Your representative will be in touch with you during the membership pre-sale period and confirm the seats they have reserved for you. Your rep will then proceed to process your order. The most important thing to remember as a Marquee member is that you do not have to wait until the member pre-sale day to book your tickets; you can reserve your tickets through your rep as soon as you receive the show announcement.
Tricon Lounge Access
All Marquee members have the opportunity to enjoy the exclusive Tricon Lounge at Roy Thomson Hall. This Lounge is open only to Marquee Club, Marquee Circle, and Toronto Symphony Orchestra’s Maestro’s Club members. Marquee membership allows members to enter the Lounge with one guest. To enter the Lounge with more than two people, Marquee members must present guest passes at the door. Members receive guest passes for the Lounge in their Marquee welcome and/or renewal packages and more can be purchased through the Development Associate.
We make every effort to satisfy the concerns and interests of all members for all performances. For almost all of our events, we have tickets put aside for Marquee members, allotted by the Marquee Box Office representative on a first-come first-served basis. Please note that in some cases, ticket inventory is very limited and restrictions may apply, including ticket-purchasing limits. Also note that a Marquee membership is a personal license, and tickets purchased with this membership are not transferable: You cannot resell, give away or dispose of your tickets for any promotion of products or services or any other commercial purpose without the express written consent of the producers. Violations of these conditions may result in the non-refundable cancellation of your Marquee membership.